Support

Contact Business Support

Our Technical Support Team is here to help. Whether you need a helping hand to get up and running with one of our services, have a new policy you would like a little assistance with setting up or just need someone to troubleshoot with, get in touch with them, they love to help. With an NPS score sitting consistently above 90%*, you will not be disappointed with their service.

  • Daily and 24/7 emergency support
  • Support by phone and email
  • Consultancy and guidance on configuration

You can reach VIPRE Business Support via phone or email:

To view our Knowledge Base please visit: https://helpdesk.vipre.com

For real-time portal status information, please visit https://status.VIPRE.com

Contact Home User Support

If you need to speak with a member of our Home User Support Team, please visit our dedicated helpdesk here: https://homesupport.vipre.com/support/home


*October 2020 – March 2021

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